Talk to Us About a Piece
Questions about a hallmark, a size, a stone or an order in progress — or something you are thinking of selling. WhatsApp is the fastest way to reach us, and a real person answers.
WhatsApp: +44 7730 445796
Send a message, a photograph, or both. We aim to answer the same working day.
Buying
Ask us anything about a piece before you commit. We can send extra photographs, a close-up of the hallmark, the exact gram weight, the internal diameter of a bangle or the length of a chain laid flat.
If you cannot see what you want on the site, tell us what you are looking for. We buy constantly from auction houses, private collections and estates, and a good deal of stock is spoken for before it is ever listed.
- Ring sizing. Many rings can be sized before dispatch — ask first, because not every antique setting should be resized.
- Reserving a piece. A deposit holds a piece and takes it off sale while you decide.
- Gifts. Tell us and we will keep the paperwork out of the parcel. See delivery for how we pack.
Selling Your Jewellery
We buy antique and vintage gold, single pieces and whole collections. Send a few clear photographs, including any hallmark, and we will come back with a considered offer and the reasoning behind it.
Full details are on our selling page.
An Existing Order
Quote your order reference — it is in the subject line of your confirmation email — and we will pick it up from there. For returns, our returns policy covers the process; for tracking and insurance, see delivery and insurance.
Company Details
Heirloom Gold Ltd
1-3 Rose Place, Hockley, Birmingham B18 6JQ
Registered in England and Wales, company number 17133976
Our address is a working office in the Birmingham Jewellery Quarter rather than a shop counter, so please message us before visiting.